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DIWANAAZ INDIA | Privacy

Privacy Policy

DIWANAAZ INDIA thinks your privacy is important. Please read this section of our website to learn more about DIWANAAZ INDIA philosophy and privacy policy. We understand that the protection of privacy is a major concern to many of our customers. DIWANAAZ INDIA has worked hard to gain your trust by selling only the highest quality fruits & vegetables, and we want to do everything reasonably possible to keep your trust. To build on our relationship, DIWANAAZ INDIA wants you to understand a little bit about how our website interacts with visitors and how we will use any information gathered when you visit our website. By using our services and viewing this Site, you are consenting to the information collection, use and disclosure practices described in this privacy policy.

Types of Information Gathered

DIWANAAZ INDIA may gather the following types of information:

1. Personal information given voluntarily while using a feature of this website, for example, during a registration process or purchase, including name, address, phone number, e-mail address, birth date, financial information, such as credit card number.

2. Information gathered as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or customer service Team Members.

3. Information gathered automatically when visitors visit our website.

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes. We use cookies on this website. This enables the web server to identify and track the web browser. We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also us that information to recognize your computer when you visit our website, and to personalize our website for you. Our advertisers may also send you cookies. Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of may websites, including this one.

DIWANAAZ INDIA. will not sell or otherwise share personally identifying information with other people or nonaffiliated companies except to provide services to you at your request, or as required by law. DIWANAAZ INDIA will share this information with certain business partners to provide some promotional & marketing services to you (eg. Regular offer intimations, emailers, phone calls etc) or requested service that we do not provide directly. Organic Parivar. will only share personally identifying information with these business partners if they agree not to disclose the information to other parties and agree not to use this information to solicit.

Registration

In order for you to receive certain benefits of our website you may first be asked to supply certain information such as your email id, mobile number, pin code and etc. DIWANAAZ INDIA wants to supply you with information that benefits you and the more relevant information we have about you the better we are able to do this.

Return & Cancellation

Returns & Exchange Policy:

1. Our products are thoroughly checked for the quality before delivering.

2. We insist that the customer has thoroughly checked the quality of fresh produce and fruits and vegetables at the time of receiving.

3. In case of fresh product (fruits and vegetable), it is mandatory for the customer to check the quality of the product at the time of delivery itself. Applicable only for Lucknow, Uttar Pradesh.

6. The customer shall not get an exchange of fruits and vegetables product under following conditions:

a. When the packet is opened and product is used.
b. Customers can’t claim an exchange when they have cooked or consumed the item.
c. The item is packed and returned in any other packing material.

7. The customer could exchange the product with a new pack of the same product, or any other product of the same or higher value.

8. For customers outside Lucknow, can get the money back only as per our money back policy

Cancellation Policy:

1. Request to cancel the order will be accepted only if the product has not been shipped by us. If accepted, the customer is entitled to get a refund of the entire amount.

2. If we receive a cancellation request from the customer after the product/s has been shipped by us, cancellation request will not be accepted.

3. The DIWANAAZ INDIA reserves the right to cancel or refuse to accept any order placed due to various reasons like no availability of stock, pricing errors, factual errors or problems identified with the personal/financial details provided by the customer.

Money Back in case of cancellation or return:

In general case of exchange/replacement/return due to above mentioned quality issues and a written proof from the customer following refund policies are applicable:

1. If a customer doesn’t wish to avail the replacement, we issue a voucher of the same value to the customer to be availed within a specified time period mentioned on that.

2. In case of order cancellation/return through card/Net banking we credit the money back to your credit/debit card or Net Banking which takes upto 10 to 15 working days to reflect in your statement.

3. In any of the above case delivery charges are non-refundable.

Note: Under no circumstances the customer would be given a cash refund

DIWANAAZ INDIA

Diwanaaz India delivered fresh and natural fruits and vegetable on time and this is available only on Diwanaazindia.com

Connect With DIWANAAZ INDIA Community

Office Address:

DIWANAAZ INDIA

529/924, Shivani Vihar,
Kalyanpur, Lucknow,
India - 226022
Contact : 9936699786

| | | | | Copyright © 2020 DIWANAAZ INDIA

Copyright © 2020 DIWANAAZ INDIA.